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Privacy Policy

Last Updated: April 2025

In this Privacy Policy ("Policy"), we describe how PolicyFinder.us, a California limited liability company, and our affiliated and subsidiary companies (collectively, "PolicyFinder.us," "we" or "us") collect, use and otherwise process personal information about our customers and users of our websites and services.

If you apply through the Services (defined below) for insurance offered by third party insurers with whom we work (each a "Third Party Insurer"), we will share your personal information with such Third Party Insurer so that they may evaluate and process your application. The use of your personal information by a Third Party Insurer is subject to that Third Party Insurer's applicable privacy policy and terms, not this one.

Overview of Categories of Personal Information Collected and Purposes of Use

This overview is intended to summarize key information about our information practices, which are further explained below. While the actual information we collect about you and our use of such personal information varies depending upon the nature of our relationship and interactions with you, below we provide an overview of the categories of personal information we collect about Users and the purposes for which we use such information.

Categories of Personal Information CollectedUse of Personal Information
Name, contact information and other identifiers: identifiers such as a real name, alias, address, unique personal identifier, online identifier, Internet Protocol (IP) address, email address, account name, social security number, driver's license number, passport number, or other similar identifiers.Providing our Services and related support
Protecting the integrity of the Services
Analyzing and improving the Services and our business
Personalizing the Services
Advertising, marketing and promotional purposes
Securing and protecting our business
Defending our legal rights
Auditing, reporting, corporate governance, and internal operations
Complying with legal obligations

Scope

This Privacy Policy applies to the personal information that PolicyFinder.us collects and processes about individuals related to our services, including users of any websites that we operate and which include this Privacy Policy (each a "Site"), individuals who speak with our representatives over the telephone in any of our call centers and/or individuals who submit their personal information to us in writing for the purpose of learning about the insurance products we offer (collectively, the "Services"). This Privacy Policy does not apply to any third party websites, services, products or mobile applications maintained by other companies, which are linked to or from our Services.

By providing your information to us through the Services, or otherwise using any of our Sites or Services, you understand and acknowledge that PolicyFinder.us may process your personal information in accordance with this Privacy Policy. If you do not want this Privacy Policy to apply to you, please do not use the Services or communicate with us via the Services. If required by applicable law, we will obtain your consent to our collection, use, transfer and disclosure of your personal information.

Personal Information Collected

The information we collect about individuals varies depending upon the circumstances and the Services used. PolicyFinder.us collects personal information directly from individuals, automatically related to the use of the Services, and in some cases, from third parties (such third parties that provide us with information about individuals who may be interested in our Services).

Information Collected Directly

We collect information that you provide to us when you inquire about or use our Services, request a quote, fill out forms or fields on the Sites, create or submit an application, request information from us, sign up for newsletters or our email list, participate in a survey or promotion, or when you otherwise communicate with us or request information from us, whether via the Site, telephone, email or other means. For example, you may be required to provide us with certain information, including, without limitation, some or all of the following information:

  • Name
  • E-mail address
  • Daytime telephone number
  • Evening telephone number
  • Cellular phone number
  • Zip Code
  • Year of Birth and/or
  • Other personal or company information reasonably required to use the Services.

Use of Personal Information

We may use the personal information that we collect about you for the following purposes:

  • Providing our Services and related support: including to confirm, process, or otherwise complete a transaction or transactions requested by you; help fulfill your requests for products and services; to communicate with you about you use of our Services; to respond to your inquiries; to facilitate your application for one or more Policies; to provide troubleshooting and other technical support; submitting your credit card or other payment information when ordering and purchasing products or services through the Services; and for other customer service and support purposes.
  • Protecting the integrity of the Services: including to verify your identity; to detect and prevent fraud and unauthorized activities; to facilitate software; to preserve the integrity of the Services and our systems, and prevent unauthorized access and activities; to enforce our applicable terms; and to protect the rights and safety of others.
  • Analyzing and improving the Services and our business: including to better understand how users access and use our Services; to evaluate and improve the Services and our business operations; to develop new features, offerings and services; to conduct surveys and other evaluations; and for other research and analytical purposes.
  • Personalizing the Services: including to tailor content we send or display on our Sites and Services (e.g., for your geographic area); to offer personalized help and instructions; and/or to otherwise personalize your experiences with the Services.
  • Advertising, marketing and promotional purposes: including to send or display targeted marketing and advertising on the Site, via email, direct mail, telephone, or across other websites, mobile applications, social media or other online services from us or on behalf of our partners and affiliates; to reach you with more relevant ads and to evaluate, measure and improve the effectiveness of our ad campaigns; to contact you about our Services, and/or those of our affiliates, as well as other information we think may interest you; and/or to share your information with third parties so that they may contact you with information about products and services you may be interested in. Where required by applicable law, we will obtain your consent to use your personal information for marketing and related purposes. We do not use personal information that you provide us on your insurance application(s) for marketing or advertising purposes.

Disclosure of Personal Information

We may share or disclose the personal information we collect as follows:

  • Subsidiaries and Affiliates: We may share your information with our affiliated companies (i.e., companies under common ownership, control or management with us) for business, operational, promotional and marketing purposes.
  • Service providers: We may disclose personal information with third-party service providers who use this information to perform services for us, such as hosting providers, auditors, advisors, consultants, customer service and/or support providers.
  • Third Party Insurers: If you request a quote, services or information from a Third Party Insurer or request that we match your request with relevant Third Party Insurer (each, a "Request") or submit an application to a Third Party Insurer (an "Application"), we may share your personal information with that Third Party Insurer. The Third Party Insurer may further disclose, share and use any personal information provided by you in connection with your Request or Application, subject to the Third Party Insurer's own privacy policy and applicable terms.

IF YOU MAKE A REQUEST OR SUBMIT AN APPLICATION, YOU ACKNOWLEDGE, UNDERSTAND AND CONSENT TO OUR DISCLOSURE OF YOUR PERSONAL INFORMATION THE RELEVANT THIRD PARTY INSURER(S) WHO MAY CONTACT YOU DIRECTLY VIA TELEPHONE, FAX, AND/OR EMAIL; YOU MAY RECEIVE TELEPHONE CALLS AS A CONSEQUENCE OF SUBMITTING A REQUEST ON THIS SITE, EVEN IF YOU ARE ON THE NATIONAL DO NOT CALL REGISTRY OR ANY OTHER DO NOT CALL REGISTRY.

Your Choices

If you need to update your contact details or other personal information provided to us, please contact us as set forth in the Contact Us section below. California residents have certain rights, under California privacy laws, regarding their personal information, which are set forth below, in the Additional Information for California Residents section below.

Communications Preferences

You may opt out of marketing communications from us as follows:

  • Email: To stop receiving future e-mail marketing communications from us, please send an e-mail to support@policyfinder.us or write to us at the address set forth at the end of this Privacy Policy requesting that we stop sending future e-mail marketing communications from us.
  • Phone: If you do not want to receive marketing phone calls from us, you may: (i) call us at (855) 123-0244; (ii) ask to be placed on our Do Not Call list when you receive a call from us; (iii) write to us at the address set forth in the "Contact Us" section of this Privacy Policy requesting your telephone number to be placed on our Do Not Call list; or (iv) email or mail us at support@policyfinder.us and provide the telephone number you wish to have placed on our Do Not Call list.

Security

We have taken certain physical, electronic, contractual and managerial steps to safeguard and secure the personal information we collect. Please note, however, that it is your responsibility to maintain the confidentiality of your password associated with this Site, if any. In addition to using a variety of security technologies and procedures to protect your personal information generally, to the extent your Social Security Number ("SSN") is collected, we also take measures to maintain its confidentiality, to protect it from unlawful disclosure and limit access to it by unauthorized third parties.

Changes to this Privacy Policy

We may amend this Privacy Policy from time to time. When we do, we will post the change on this Site. If we change the Privacy Policy in any material way, we will provide appropriate online notice to you.

Contact Us

If you have any questions or suggestions regarding this Privacy Policy, you should feel free to contact us at support@policyfinder.us or at:

PolicyFinder.us

4241 Jutland Drive

Suite 101

San Diego, CA 92117

IMPORTANT ADDITIONAL PRIVACY INFORMATION FOR CALIFORNIA RESIDENTS ONLY

In this section, we provide information for California residents, as required under California privacy laws, including the California Consumer Privacy Act ("CCPA"), which requires that we provide California residents certain specific information about how handle their personal information, whether collected online or offline.

California Resident Rights

California law grants California residents certain rights and imposes restrictions on particular business practices as set forth below.

  • Right to Opt-out of Sale of Personal Information: California residents have the right to opt-out of our sale of their personal information. We do not sell personal information about residents who we know are younger than 16 years old without opt-in consent.
  • Request to Delete: California residents have the right to request deletion of their personal information that we have collected about them and to have such personal information deleted, except where an exemption applies.
  • Request to Know: California residents have the right to request and, subject to certain exemptions, receive a copy of the specific pieces of personal information that we have collected about them in the prior 12 months.

Submitting Requests

Requests to Know, and Requests to Delete may be submitted:

  • By contacting us at (855) 123-0244 (toll free)
  • By emailing us at support@policyfinder.us

We will respond to verifiable requests received from California residents as required by law.

For more information about our privacy practices, you may contact us at support@policyfinder.us